Customer Service Live Chat Support Agent ($2300 + OT , East, Hybrid Work) WA 82280387

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<p>Salary: $2300 + completion bonus + OT PayableDuration: 12 months contract (Renewable)Location:Ubi (MRT: Macpherson)5.5 days per week (1 day WFH during weekday, weekend WFH) 8.30am - 6.00pm for Monday – Friday• Sat/Sun Morning: 830am 130pm (usually WFH) • Sat Afternoon: 12pm 6pm (usually WFH) <b>Scope of work</b>• Provide customer service support via LiveChat• Answer Customer comments and reviews on Social media and App stores : Facebook, Instagram , Appstore, Google Play , other review sites (open comments and direct messages)• Raise Service Request and work with IT support to close cases• Monitor competitive activity on social media and produce weekly management report.</p><p><b>Skill set required</b></p><ul><li>Familiar with Apps and social media platforms</li><li>Prefer candidate who has experience in email and live chat support </li><li>IT Savvy and good command of English </li><li>Good customer service skills</li></ul><p><b>Interested applicants, please send your resume to aliciasl.lim[at]recruitfirst.co or click "Apply Now" below </b> Alicia Lim Si Le R2197748 EA License No. 13C6342 Only shortlisted candidates will be contacted.Thank you RecruitFirst is Hiring! You'll be deployed to the above. </p>

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