Student Services Ambassador (Full Time/Part Time)

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PART TIME POSITION AVAILABLE!!!

As a Student Services Executive, you will play a pivotal role in ensuring a positive and enriching experience for our students.

You will be responsible for providing exceptional support to students, addressing their concerns, and fostering a supportive and positive environment, to encourage students to embark on Life-long learning.   This role requires strong interpersonal skills, empathy, and a passion for helping others succeed.


Responsibilities

  • Provide personalized assistance to students regarding academic, administrative, and personal matters.

  • Offer guidance on academic programs, course selection, and career pathways to students.

  • Delivery & inoculate an excellent service culture to enhance student experience.

  • Work closely with inter departments and partners to ensure high quality and timely expedition of customers' inquiries and/or requests.

  • Maintain accurate records of student interactions, issues raised, and resolutions provided.

  • Handle collection of payments and all centre related administrative duties

  • Promote courses to learners as upskilling opportunities to boost enrollment

 

Requirements

  • Priority & better compensation for candidates who able to work Weekend shift

  • Minimum A level / Diploma in any discipline will have an advantage. 

  • Dynamic individual with service aptitude, passion for service delivery and a proactive approach

  • Good written & oral communication skills

  • Strong team player with self-initiatives & commitment to excel.

  • Ability to function effectively and multi-task in a dynamic environment.

  • Structured career progression plan to groom potential candidates

 

*This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i"). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

 

By applying for this role, you consent to BELLS's PDPA and e2i's PDPA.*

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