Marketing & Sales Rep (Contract Role till 31 Dec 2025) ID-5747
Position Summary:
The Marketing & Sales Rep serves as the point of contact for multiple customers, including AOG (Aircraft on Ground) coverage for global customers. Attain or exceed pre-determined monthly/quarterly/annual revenue by maintaining highest quality and service standards. Develop new business through existing or potential customers as prescribed by Boeing Distribution
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Essential Job Duties and Responsibilities:
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Quotations (in writing) for stock and non-stock items as prescribed by Boeing Distribution (may include sourcing and spreadsheet process with Purchasing), quote entry and follow-up of quoted items with the customer.
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Resolves customer claims with functional departments (Execution, Accounting, Quality Assurance etc.), determine root cause, recommend and implement corrective actions; support Accounts Receivable with cash collection
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Work with Execution when deliveries are delayed; work with customer in identifying alternate solutions and work cross-functionally to take necessary actions that ensure delivery performance and KPIs.
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Maintain a professional yet personalized relationship with assigned customers. Grow existing customers by ensuring excellence in service and on-time responses.
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Influences price, freight, terms, etc. in accordance with guidelines prescribed by Boeing Distribution .
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Supports Boeing Distribution by driving revenue through both inbound and outbound calls by utilizing persuasive conversation techniques.
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Collaborates with Purchasing on the inventory purchases to support major customers.
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Other duties and responsibilities as assigned or required
Basic Qualifications (Required Skills and Experience):
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2-4 years related work experience (customer service, sales roles preferred)
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Experience in the aviation industry (preferred)
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Diploma in business or related field (preferred)
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Ability to read, write and speak English fluently
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Ability to work in a fast-paced environment
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Proficient knowledge in all MS Office (Excel Word, PowerPoint) applications
