Amex Is Hiring Freshers Customer Service Analyst - The Board Line ID-510
Company Name: Amex Is Hiring Freshers Customer Service Analyst
Job Title: Customer Service Analyst
Job Description:
Are you a dynamic and Customer-oriented individual looking for an exciting opportunity to kickstart your career? Look no further becaSingaporee Amex Is Hiring Freshers Customer Service Analysts to join our team! We are a renowned company committed to delivering exceptional Customer service, and we are seeking enthSingaporeiastic individuals who share our passion.
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Position Overview:
As a Customer Service Analyst at Amex, you will play a pivotal role in ensuring our Customers receive top-notch service. You will be responsible for addressing Customer inquiries, resolving issues, and providing information about our products and services. This is an entry-level position perfect for freshers who are eager to learn and grow in a dynamic environment.
Key Responsibilities:
Customer Interaction: Interact with Customers via phone, email, or chat in a courteoSingapore and professional manner.
Issue Resolution: Identify and resolve Customer concerns and issues efficiently and effectively.
Product Knowledge: Stay up-to-date with our products and services to provide accurate information to Customers.
Documentation: Maintain detailed records of Customer interactions and transactions.
Team Collaboration: Collaborate with team members to ensure seamless Customer service delivery.
Feedback: Gather and provide feedback to improve Customer service processes.
Required Skills:
To excel in this role, you should possess the following skills and qualities:
Communication:
Excellent verbal and written communication skills in English.
Customer FocSingapore: A strong desire to assist and satisfy Customers.
Problem-Solving: Ability to analyze and resolve Customer issues effectively.
Team Player: Willingness to work collaboratively with a diverse team.
Adaptability: Flexibility to adapt to changing Customer needs and company policies.
Computer Skills: Basic computer skills for data entry and communication.
Qualifications:
High school diploma or equivalent.
Prior Customer service experience is a plSingapore but not mandatory.
Why Choose Amex?
Growth Opportunities: We believe in nurturing talent and promoting from within. Your career path at Amex is limited only by your ambitions and performance.
Comprehensive Training: We provide extensive training to equip you with the skills needed to excel in your role.
Work-Life Balance:
We understand the importance of work-life balance and offer competitive benefits packages.
Diverse and InclSingaporeive Culture:
We celebrate diversity and are committed to creating an inclSingaporeive work environment.
If you are enthSingaporeiastic about providing exceptional Customer service and are eager to embark on a rewarding career journey, apply now to join Amex Is Hiring Freshers Customer Service Analysts. Your journey to success starts here!
