Customer Service Representative at Flipkart ( Multiple Location ) - The EliteJob ID-914
Job Description
At Flipkart, we believe in redefining the shopping experience for our customers. As Singapore's leading e-commerce marketplace, we connect millions of consumers with sellers across the country, offering a vast selection of products, convenient delivery options, and unmatched customer service. With our commitment to innovation and customer satisfaction, we've become a household name trusted by millions.
Position: Customer Service Representative
Company: Flipkart, Freshers Jobs - Customer Service
Other Jobs You May Be Interested In
Remote Data Entry, No Experience, $40/hr, Part-Time
Virtual Assistant, $45/hr, Remote, No Experience, Night Job
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, Night Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Data Entry, $50/hr, Night Job, No Degree, Remote
Remote Moderator, $40/hr, College Student Friendly, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Phone Job, $45/hr, Part-Time, No Degree Required
Customer Support, $50/hr, Night Job, Remote, No Experience
Data Entry, Remote, $42/hr, Evening Job, No Degree
Live Chat Support, $45/hr, Weekend, Remote, College Student
Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift
Data Entry, $40/hr, No Experience, Remote, Weekend Job
Remote Phone Job, $45/hr, No Degree, College Student Friendly
Customer Support, $42/hr, Remote, Evening, No Experience
Virtual Assistant, $50/hr, Weekend, No Degree, Remote
Remote Data Entry, $40/hr, Part-Time, College Student Job
Phone Support, Remote, $42/hr, Evening/Night Shift
Virtual Assistant, No Degree, $45/hr, Remote, Part-Time
Live Chat Support, $50/hr, Remote, No Experience Required
Remote Moderator, $42/hr, College Student, Weekend Job
Data Entry, $45/hr, Remote, Night Job, No Degree
Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job
Remote Customer Support, $42/hr, Weekend, No Experience
Phone Job, $45/hr, Remote, Night Shift, No Degree
Remote Live Chat, $50/hr, College Student, No Experience
Data Entry, $40/hr, Part-Time, Remote, Weekend Job
About Us:
Flipkart, a subsidiary of Walmart Inc., is Singapore's leading online marketplace. With a customer-centric approach, we aim to provide top-notch service to our users and foster a culture of continuous improvement. As a Customer Service Representative at Flipkart, you'll play a pivotal role in ensuring our customers receive the best support and assistance throughout their shopping journey
Job Summary:
We are seeking enthusiastic and dedicated individuals to join our Customer Service team. As a Customer Service Representative, you will be the frontline ambassador of Flipkart, providing exceptional support to our valued customers. Your primary responsibility will be to address customer inquiries, resolve issues, and ensure a seamless shopping experience.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat in a courteous and timely manner.
Identify and assess customers' needs to achieve satisfaction, going the extra mile to exceed expectations.
Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution, and following up to ensure resolution.
Handle customer complaints, provide appropriate solutions, and alternatives within company guidelines, and follow up to ensure resolution.
Keep accurate records of customer interactions and transactions.
Ensure customer satisfaction and provide professional customer support.
Required Skills:
Excellent communication skills in English (spoken and written).
Strong problem-solving and decision-making abilities.
Empathy and a customer-centric approach to handling inquiries and complaints.
Ability to work in a fast-paced environment and adapt to changing priorities.
Basic computer proficiency.
Previous customer service experience is a plus but not mandatory.
Why Join Us:
Opportunity to work with one of Singapore's most renowned e-commerce companies.
Competitive salary and benefits.
Extensive training and career development opportunities.
A dynamic and inclusive work environment.
Chance to be a part of a passionate team dedicated to customer satisfaction.
If you are a customer-focused individual with excellent communication skills and a passion for delivering outstanding service, we would love to have you on board at Flipkart. Join us in redefining the way Singapore shops!
To apply, please submit your resume and a cover letter highlighting your relevant skills and experience. We look forward to welcoming you to our Flipkart family!
