Customer Service Specialist, Contract Logistic ID-6253
Job Responsibilities:
1. Warehouse operation management
· To manage inbound and outbound cargos and operation activities.
· To be responsible for maintaining acceptable and accurate inventory levels.
· To communicate and coordinate with warehouse operation team according to customer requirements.
· Handle Transportation arrangement and co-ordinations.
2. Team management
· Support Team work on daily reporting such as inventory report, warehouse and distribution tracking report.
· Work on monthly billing report for transportation and warehouse customers and do system invoicing.
· Communication with customer to receive orders and enhance customer satisfaction.
· Willing to take challenges and work offsite for different projects in the future.
3. Quality control and continuous improvement
· To assist with warehouse team leader/Manager for quality control and continuous improvement.
· To propose to warehouse team leader on continuous improvement schemes.
· To conduct the cost saving within the team.
· Monitor bonded (duty unpaid) cargoes, tally inventory with Singapore custom record.
· Monitoring products inventory and make sure the accuracy between physical stocks and system quantity.
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Job Requirements:
· Diploma in Logistic Management / Supply Chain / Business Management.
· Minimum 2 years’ experience working in a warehouse environment preferably in a logistics, freight forwarding or related industry.
· Possess good communication skills with both internal and external customers.
· Good team player, can do attitude and willingness to learn.
· Positive attitude and must be able to handle sudden change and work in a fast paced environment.
· Result-oriented problem-solving capabilities and on-time task management.
· High attention to detail who is meticulous and efficient.
· Proficient in computer skills ie. MS Office, Excel, Lotus Notes.
Job Types: Full-time, Permanent
Pay: $2,600.00 - $3,200.00 per month
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
Experience:
- Customer service: 2 years (Required)
Work Location: In person
