HR Partner, Amazon Advertising, Amazon Advertising ID-5193
Job summary
Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital and custom advertising solutions with the goal of helping customers find and discover anything they want to buy. We help advertisers reach Amazon customers on the Amazon owned and operated sites, on other high quality sites across the web, and on millions of devices. We start with the customer and work backwards in everything we do, including advertising. If you like to be part of the APAC Advertising HR team, this is the role for you
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Key job responsibilities
You will act as an influential partner in helping managers with talent management processes, people development, and implementation of organizational changes. Specifically, your responsibilities include but are not limited to the following:
1. Organizational effectiveness—~30%
- Work with people managers end to end on performance management cases. This includes consulting on performance concerns, supporting managers when starting the process and finalizing separation agreements
- Support employee relations investigation needs through conducting intake and supporting ER representatives and Employee Relations Managers on information gathering, case support and resolution.
- Manage employee engagement programs and support managers with tools or action planning to drive Connections improvements
- Provide support and guidance to HR Business Partners and Business Managers on change initiatives, execute change plans locally Lead the local communication and consultation process working with Legal, PR, and tax as appropriate. Provide the tools, framework, and support to ensure change initiatives are successful
2. Talent Management—~15%
- Support the Talent Management processes through partnership with the HRBPs in the organization, particularly developing toolkit and communications that help managers to be self-sufficient with Talent Reviews
- Provide logístical support for planning of Talent Management processes and other site related activities
- Coach, train and guide managers during the Talent Management process and tools, compensation planning and during off cycle and exception compensation requests, thanks to their deep knowledge of Amazon’s compensation philosophy
- Consult Managers on Compensation matters. Understand the background to the request, analyze the team data and complete other necessary due diligence
3. Organization health—~15%
- Provide tracking and identification of hot spots within the organization as it relates to the overall organizational effectiveness and health.
- Process ownership for Employee Relations management, including disciplinary & performance improvement & exit management
- Train managers on the use of the Organizational Health Dashboard and provide supplemental reporting as necessary.
- Channel transactional inquiries to HRS Tier1/Tier2 Respond to non-routine enquiries from employees and managers
- Consult managers on people matters that require in depth knowledge of policies, procedures and local legislation, across multiple countries, where necessary.
- Coordinate with the legal department and the ER POC on ER matters and conduct investigations
- Where relevant, support HR efforts for interaction with Works Council (WC) representatives and represent the company in legal matters (e.g. litigations) Manage the leaver process, including conducting exit interviews
- Review local policies and processes in order to ensure that they are fit for purpose
- Analyze data and trends on ER and performance management, in order to provide input to the business strategy to HRBP or COE, preventing the recurrence of known issues
4. Manager and employee development—~15%
- Enable the success of new & experienced managers by leveraging, delivering and improving existing training contents and Inside pages, and collaborating with the Global Programs and Talent Development teams to anticipate and address emerging needs
- Support managers and employees in identifying training opportunities to further develop functional and managerial skills
- Support people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives
- Design and deliver Manager Education Programs (Circles, ‘lunch and learn’, trainings) to further drive collective education and manager effectiveness
5. General HR Support—~20%
- Develop employment law acumen commiserate with multiple jurisdictions to ensure seamless execution of critical HR processes
- Act as stewards of the employee experience and Amazon “culture keepers.” Act as POC and Program Manager for people tools, processes, programs or projects. Manage implementation and review of those. May provide support for Site related activities, where necessary, to support engagement and culture related activities.
- Collaborate with HRBPs, other teams, and COE’s on key HR areas/projects that are critical for the site/Region, such as i