IT CRM Manager | Oracle CRM | Oracle CX | Fusion ID-6002
- Exposure to latest technology (Company undergoing cloud transformation)
- Leadership role (managing a team inhouse)
About the company
Our client is the market leader in their industry. As part of their plan to invest in technology, they are now hiring a new CRM Manager, IT - Asia to implement their CRM system and manage the inhouse CRM team.
Your responsibilities include:
- Playing the role of a bridge between the business (sales and marketing) and external vendors in translating business issues into information systems and information management solutions
- Translating latest IT CRM trends into technology investment for organization that is suitable for adoption.
- Leading end to end IT CRM project implementation. This includes requirements gathering, blueprint, milestone planning, configuration/development and testing
- Leading the CRM team, assigning work and handling recruitment
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Skills and experience required
As a successful applicant, you will have at least 8 years of experience in IT CRM (Salesforce, SAP CRM, Oracle / Siebel CRM or etc). You should have implemented at least 1 end to end IT CRM implementation across Asia. You should have at least 5 years of experience in engaging business stakeholders. Candidates should have at least 3 years of experience managing a team which includes recruitment, assigning of work and performance appraisal.
Proven track record in leading projects across Asia will be of added advantage.
Whats on offer
You will have the opportunity to lead high value IT CRM Cloud project implementation with exposure to senior business stakeholders.
To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at https://www.linkedin.com/in/hoonteck-nologyrecruitment/. (EA: 94C3609/ R1219669)
Desired Skills and Experience
Oracle cx, Configure Price Quote (CPQ) Software, IT management, SAP C/4hana, sap CRM, requirements analysis, requirements gathering, sap implementation, sap erp, customer relationship management (crm), sap c4c, sap sales cloud, sap service cloud, business analysis,
