Workplace Ambassador ID-6576
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Workplace Ambassador
Work Dynamics - Integrated Facilities Management
The Workplace Ambassador – Front of House plays a pivotal role in providing authentic service experiences that bonds the relationship between JLL, our client and their guest.
As the first point of contact at Reception they are specialized in welcoming C-Suite employees at the executive floor and their guest / clients with genuine hospitality and thoughtful services. GRA’s maintain smooth operations by providing state of the art service support and execution of duties to the highest standards.
Other Jobs You May Be Interested In
Remote Data Entry, No Experience, $40/hr, Part-Time
Virtual Assistant, $45/hr, Remote, No Experience, Night Job
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, Night Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Data Entry, $50/hr, Night Job, No Degree, Remote
Remote Moderator, $40/hr, College Student Friendly, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Phone Job, $45/hr, Part-Time, No Degree Required
Customer Support, $50/hr, Night Job, Remote, No Experience
Data Entry, Remote, $42/hr, Evening Job, No Degree
Site Operations
-
Conduct thorough physical checks of Front-of-House (FOH) spaces including the Working Café, meeting rooms and phone booths to ensure the space is well-maintained, cleaned and ready for the business day
-
Maintain digital notice boards in FOH areas
-
Provide exceptional customer service, addressing inquiries and resolving issues, and ensuring a positive experience for all
-
Manage end-to-end communications for requests and feedback
-
Assist with meeting room bookings and optimization
-
Assist & educate users to achieve optimization and efficiency for meeting room bookings.
-
Support special events, including F&B management for C-Suite and VVIPs
-
Perform additional tasks as assigned by the Community Lead
Customer Services
-
Foster a sense of community and workplace happiness
-
Create a welcoming environment for all guests and customers
-
Host VVIPs and guests, ensuring the highest level of hospitality
-
Anticipate client needs to create memorable experiences
Concierge Services
-
Act as the bridge to concierge services with local expertise and insider knowledge.
-
Manage transportations request from visitors and employees.
Visitor Management
-
Provide seamless visitor registration services
-
Create welcome packs for VVIP guests
-
Coordinate F&B for meetings and conferences
-
Ensure compliance with Visitor Management Systems (VMS)
-
Enhance facility safety and security
-
Execute emergency response plans when necessary
Mail Management
-
Receive and process incoming mail and parcels
-
Notify recipients of arrivals and manage secure storage
-
Coordinate gift/giveaway distributions
-
Arrange courier services and manage outgoing parcels
-
Track and report on mail and parcel status
Event Management
-
Organize and manage all aspects of events
-
Coordinate with clients, team members, and vendors
-
Manage event registration and check-in processes
-
Ensure proper post-event procedures and space restoration
-
Providing outstanding customer service and organize memorable events that exceeds client expectations
Experience
-
2-years’ experience in Hospitality and/or Tourism sector or related professional area (Preferably experience in airlines and hotel industry)
-
Managed high profile management team (e.g., C-suite & VVIPS)
-
Prior experience to manage meeting room services is an advantage
-
Diploma from an accredited institute
Task Skills
-
Proficiency with Microsoft Word, Excel and PowerPoint.
-
Good command of verbal and written English
-
Proactive mindset and ability to manage C-suite and VVIP personnel’s
Personal Skills
-
Ability to meet tight schedules and deliver high quality of work
-
High level of communication and interpersonal skills
-
Good Grooming throughout the day to ensure professionalism
