Customer Engineer, Infrastructure Modernization, Digital Natives, Google Cloud ID-5459
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 6 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
- Experience in, or supporting Digital Native industry.
Preferred qualifications:
- Experience with security concepts such as encryption, identity management, access control, attack vectors, and penetration testing.
- Experience with networking concepts such as software-defined networking, routing, virtual private networks, load balancers and firewalls.
- Experience in migrating applications and services to cloud platforms.
- Experience prospecting, and building and maintaining customer relationships from inception.
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About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help customers and partners understand the power of Google Cloud, develop cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and issues. You will use your experience and presentation skills to engage with customers to understand their business and technical requirements, and present solutions on Google Cloud.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.Responsibilities
- Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
- Share enterprise infrastructure modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to Google Cloud.
- Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
- Guide customers through assessments of existing legacy application environment(s) and provide recommendations on a prioritization roadmap for infrastruction and application modernization.
- Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to implement a complete solution on Google Cloud.
